We found that a survey had been conducted by Amplitude Research that found that people still prefer face-to-face meetings despite how much they use email, text messaging and social media. It showed that 63% of the participants prefer giving or receiving bad news in person rather than over the phone or over the internet. About 70% said the same when it came to good news.
Of course we aren't saying that electronic communication is a bad thing. Sometimes it is best when it is something quick or even just to convey some general info to a mass audience. Social media is a great example. This is a great way for us to keep our customers involved and informed at their convenience.
Personal interaction will never be able to be replaced. We feel that you definitely can't get the same sense of ease from a computer or phone screen that you can from your agent. There is also more of a chance that information can be misinterpreted when dealing over the internet. When you have a face-to-face meeting with one of us, we can make sure everything is completely understood to its fullest. Just as with texting a friend, not being able to hear the person's tone of voice or read their body language can convey a completely different message than what was intended.
So please remember that we would love to set up a meeting with you any time to discuss any of your insurance needs or questions.
Conner Insurance Agency